Copper Labs’ web-based utility portal offers a modern approach to grid-edge visibility and customer engagement by providing real-time insights, detailed data reporting across regions or resources, and customer outreach tools tailored specifically to utility needs.
This centralized and user-friendly resource lets utilities see near-real-time data from existing meters in their territory in a filterable map-based interface, allows for sophisticated and personalized customer outreach, and makes it easy to create behavioral load flexibility events in the moments that matter most. Our unique solution is cost-efficient, scalable, and adaptable for utilities at all stages of grid modernization.
Timely, granular data access
The Copper portal delivers near-real-time meter data and true grid-edge visibility that enables utilities to respond more quickly to changes in energy usage, improving operational efficiency and customer satisfaction.
Unlike advanced metering infrastructure (AMI)-based grid-edge solutions that may only provide consumption data on a delayed or aggregated basis, Copper Labs’ utility portal shares electric, gas, or water meter data as it’s collected by Copper’s hardware (in some cases, as frequently as every 30 seconds). Utilities can access precise consumption data, peak usage patterns, and other insights that help them gain situational awareness and manage demand more effectively.
Real-time customer engagement and load flexibility
Copper’s portal helps utilities engage with customers directly, enabling them to offer incentives and feedback to reduce peak loads, and share educational messaging on relevant programs, safety tips, or new time-varying rates.
When paired with its consumer-facing mobile app, Copper’s portal provides a unique channel for deep customer engagement. With sophisticated and customizable filtering capabilities, utilities can target priority or income-qualified customers, or use AI-driven algorithms to find customers with EV charging or large HVAC loads. They can then send personalized messages to drive program participation, provide education on new time-varying rates, or share other relevant information. The portal also makes it easy for electric, gas, or water utilities to create behavioral load flexibility events so customers can choose to help alleviate peak demand challenges. This approach can help utilities improve reliability and resiliency while enabling deeper decarbonization efforts, expanding customer choice, and empowering consumers with actionable data-driven insights.
Intuitive and user-friendly interface
Unlike other grid-edge solutions that may require extensive training or have complex user interfaces, Copper offers a user-friendly, straightforward interface that prioritizes actionable insights and functionality over complexity.
Copper’s utility portal offers a clean and intuitive interface designed with user experience in mind. Utilities can easily navigate the portal to access data, generate reports, engage customers, and visualize consumption trends. The interface is built to cater to both small and large utilities, offering flexibility and ease of use regardless of the scale of deployment.
Decarbonization enablement
Unlocking true meter interoperability, Copper can simultaneously share data from electric, gas, and water meters to facilitate integrated planning and resource management in a rapidly evolving future.
Copper’s portal can uniquely bring together data from a mix of different meter types, vintages, and vendors, offering unprecedented new opportunities to better understand the impacts of electrification pathways down to the customer level, support distributed energy resource (DER) adoption and management, and accelerate integrated electric and gas system planning efforts by making it easier to compare consumption data across resources. Utilities can easily spot trends across their territories or focus on particular areas of interest, such as neighborhoods where growing EV adoption may strain local distribution transformers.
Faster deployment and future-proof flexibility
Utilities can start using the utility portal and seeing meter data as soon as they begin to deploy the Copper hardware. This rapid deployment means that utilities can start seeing the benefits of real-time data in weeks rather than months or years, as is often the case with full AMI rollouts.
Traditional AMI and grid-edge systems can take significant time to deploy due to the complexity of hardware installation, network setup, and data integration. Copper’s solution is much faster to implement, allowing utilities to gain immediate visibility and act on energy or water data without prolonged deployment timelines. This helps utilities realize the benefits of better data on the order of months, not years (as is often the case with current AMI systems). And because it supports broad meter interoperability, Copper’s solution allows utilities to expand their monitoring capabilities gradually without significant financial burden and ensures that upgrades to meter hardware won’t affect utility or customer access to the data.